We guarantee your privacy. Cookies are files containing an identifier that are stored on your computer when you visit a website.

They are used to identify you and provide you with custom services. There are two types of cookies according to their validity period. Session cookies are created at the time you visit the website and are active during the time you spend on the website. Session cookies are deleted from your computer when you leave the website. Persistent cookies are created when you visit the website and are stored on your computer until their expiration date. Persistent cookies are created to create a tailor-made experience for your next visit.

GATA Group uses session and permanent cookies. In addition to the cookies designed by GATA Group, cookies can be used for the services provided by third parties. We use cookies to;

• Store user experience and preferences on gatagroup.com.tr and other GATA Group and other group websites for future visits.
• Store the information entered into the calculation, offer tools on the website.
• Store your site visit information so that your banking product preferences can be predicted and offered to you.
• Record user statistics to improve website performance.
• Collect statistical information to carry out more effective marketing activities.

GATA Group does not store its customers/users confidential information through its cookies.

Cookies are allowed by default with the installation of an internet browser. If you do not want cookies to be stored on your computer, you can change your cookie preferences from your browser's settings menu. The cookie management settings differ from browser to browser and include detailed information on cookies under modern browsers’ help menus. However, if you block cookies, you may be unable to receive some of the online services offered by GATA Group or see any special offers.

In compliance with modern service approach, customer satisfaction, and security-oriented service philosophy, GATA Group has adopted and is applying the following basic rules to ensure the privacy of all information given and disclosed by you through the GATA Group corporate website gatagroup.com.tr, other Group websites, and corporate apps (hereafter to be collectively referred to as the "Website").

Information shall be entered into our Website only for product/service applications and for information updating purposes.

For the sake of the security of all information entered into our Website, all necessary measures are taken to keep and maintain our servers and internet infrastructure at the most reliable and secure level.

The information entered by our customers into our Website for product/service applications and information updating purposes cannot be viewed by other internet users. Unauthorized access to the information shared with us by our is strictly restricted and limited for everyone, including the personnel of GATA Group.

GATA Group will in no event share any of such information with any third person or entity without the prior consent of the relevant customer and unless required by the law.

GATA Group may disclose such information only within the frame of the relevant authorizations and subject to the applicable laws and regulations. If and when any of the regulatory bodies and/or legislative or executive authorities and bodies having jurisdiction on GATA Group requests disclosure of customer data and information, GATA Group will reveal and disclose such information only within and to the extent of the relevant authorizations and permitted by laws.

Our Website provides links to other websites. Our commitments that exist in our Privacy and Confidentiality Policy are valid only for our Website and do not cover such other websites. Other websites linked through our Website are subject to their privacy and confidentiality rules and their conditions of use. Accordingly, GATA Group may in no event be held liable for use of information, ethical principles, confidentiality principles, characteristics, and service quality of other websites linked through our Website for advertisement, banner or content purposes, or any other purposes, nor may GATA Group be held liable for direct or indirect material and/or general damages or losses that may occur in or be caused by such other websites.

In the case of its collaboration with other different entities or firms for outsourcing any support services, GATA Group will ensure compliance of such other entities or firms with its confidentiality rules, conditions, and standards.

All information, materials, and copyrights related to such information and materials arrangement in our Website belong solely to GATA Group. Accordingly, our Company reserves all of its copyrights, registered trademark, patent, and other intellectual property rights on all of the information and materials contained in our Website, other than the materials owned by third parties.

All required actions and measures are taken to ensure the privacy of all personal data and information of our customers to keep and maintain our Company’s system and internet infrastructure at the most reliable and secure level.

Last updated: April 6, 2021 15:20

We show respect to and take care of your proprietary and private life.

That is why we would like to inform you about your rights regarding the use and protection of your data under the current Personal Data Protection Law no. 6698 (“Law”) enacted and made effective with the intention of protecting your fundamental rights and freedoms.

Overall Scope of the Law

In the body of the Law, we, as GATA Group, are shortly referred to as the “Data Supervisor”. Again in the body of the Law, the term ‘data processing’ refers to and stands for all kinds of processes conducted on data in the course of our acts of acquisition, recording, storage, updating, classification, categorization, sharing with or transfer to third parties to the extent allowed by the pertinent laws concerning your personal data by entirely or partially automatic ways and means or by non-automatic ways and means, providing that they are a part of any data registration system.

Legal Causes for Processing of Personal Data

Within the frame of the relationship you are going to establish in respect of the products and services you are going to receive from our Company, your Personal Data is being processed in reliance upon the legal causes listed in article 5 of the Law. Your Personal Data may be processed only if and when:

• It is clearly specified in the pertinent laws referred to in article 5/2(a) of the Law, or
• It is necessary to process personal data belonging to the parties to a contract, providing that It is directly related to or associated with the establishment or performance of this contract or the contract signed with our Company as stipulated in article 5/2(c) of the Law, or
• It is obligatory for performance by our Company of its legal obligations as envisaged in article 5/2(ç) of the Law, or
• It is necessary to process personal data for the establishment, use, or protection of a certain right as provided in article 5/2(e) of the Law, or
• It is necessary to process personal data for the sake of legitimate interests of our Company providing that such processing does not give harm to your fundamental rights and freedoms as cited in article 5/2(f) of the Law, or
• Finally, your specific personal data may be processed only with the prior explicit consent of you as per article 6/2 of the Law.

Why and For Which Purpose are we using your Personal Data? Purposes of Processing of Personal Data

To offer our products and services, including the services which are mediated by our Company or may be offered by our Company as an agency, by all and any kind of channels, according to the law and associated laws and regulations;

To record your identity, address, and other required information and data to be able to determine your identity information for your transactions;

To transmit via your communication and contact data all of the important information we are required to share with you;

To issue all kinds of records and documents required for completion of your transactions by our Company, also including the processing of your position data, on paper or in media such as verbal or Online/Mobile/Call Center;

To keep all and any information and data that may be requested by such public administrations which we are obliged to disclose information, and to report said information to these authorities and keep them informed thereabout;

If and to the extent you permit, to use for presentation of our products and services which are regulated by the applicable laws and regulations and are beyond your purpose of being a customer of our Company; to plan and implement our product/service/offering activities specifically for you; to put into practice our product, service, and working model offers; to use in profiling, segmentation, creation of in-Premise targets, scoring, risk analysis, customer relations management, in-Premise performance follow-up and analysis works and activities; and to perform statistical studies, designing of Company service provision models, and market studies and researches;

To record camera views in our branch, headquarters buildings due to the in-house security applications;

To plan, supervise and implement our corporate sustainability, corporate governance, strategic planning, and information security processes; and

To enforce and perform our administrative and legal obligations and the requirements of our contracts signed with you.

With Whom and for Which Purposes are we sharing your Personal Data?

If and when needed, we are sharing your personal data only with certain persons and entities permitted by the Law and our majority shareholder, and third parties mediated by us or represented by us as an agency, and our affiliated companies are the program partner institutions and the domestic and foreign agencies from whom we receive services or with whom we enter into cooperation for management and performance of our Companying activities and operations.

From Where can we access your Personal Data?

Your personal data may be collected in verbal, written, or electronic environments or media through such channels as Head Offices, Branch Offices, any online channels, and call center.

What are your rights under the Law?

At any time you wish, you have the right to apply to our Company and:

• To learn whether your personal data are processed or not, and if so, what was the purpose of processing, and whether your personal data are used for the intended purposes or not, and if processed, to request information thereabout; and
• To learn the identity of third parties with whom your personal data are shared at home or abroad under the Law; and
• If you believe your data are processed incompletely or wrongly, request completion or correction of them as the case may be; and
• To request deletion or destruction of your personal data within the frame of the conditions specified in article 7 of the Law; and
• To request notification of your demands referred to in subparagraphs (c) and (d) hereinabove to all third parties to whom your data are transferred, requesting them also to take the same actions in relation therewith; and
• To file an objection against any results that may arise against you due to and in the course of analysis of your personal data utilizing automatic systems, or if you believe your personal data are recorded or used in breach of the laws and if you have suffered damages because of this incident, to claim indemnification of your actual damages.

Should the application made by you for the above-cited purposes lead to an additional cost, you may need to pay the amount of fee shown in the tariff to be determined by the Personal Data Protection Board. Your requests contained in your application will be responded to as soon as possible and in any case within no later than 30 (thirty) days, depending on the kind of request.

You may submit your applications for use of your rights arising out of the Law either in writing with the Information Request Form by using registered electronic mail (KEP) address, secure electronic signature, mobile signature, or electronic mail address previously designated by you to our company. Click here to access the Information Request Form

The principle of Gata Logistics and Aviation Services; is to exceed the expectations of its customers, employees, institutions and other social stakeholders where services and products are offered. The company draws its strength from its trained and constantly developing human resources.

Our Values:

• To protect the individual and information,
• To provide secure access to the information assets of ourself and our stakeholders,
• To determine the authorizations of all personnel within the scope of Information Security, to provide secure access to information assets of GATA Logistics and Aviation Services A.Ş. and its stakeholders, not to allow unauthorized access,
• To reduce the impact of information security threats in business/service continuity and to ensure business continuity and sustainability,
• To protect the reliability and brand image of the institution,
• To take the philosophy of continuous development as a goal by ensuring the participation of all employees in the management systems and to determine the organizational goals in this direction,
• To carry out risk analysis studies on information security regularly,
• To continuously develop the Information Security Management System by identifying the responsible persons for information security studies,
• To maintain and improve the level of information security with the established control infrastructure,
• To meet all legal requirements and other obligations that we are subject to,
• To establish and maintain the necessary system for the prevention of information security breach incidents,

We have adopted the values listed above as the Information Security Management Systems Policy.

Gata Logistics and Aviation Services Inc., in the fields of cargo air transportation and ground services, declares its Quality Policy with the understanding of total quality, considering national and international laws and regulations, as well as commercial ethics, with the aim of uniting its employees, customers, and suppliers for a common goal;

• Within the scope of quality management, it acts in compliance with the relevant standards, national and international aviation rules, and legal and other requirements it is obligated to follow.
• It constantly improves the services it provides in accordance with international standards in order to exist in the market by creating new demands and to expand its existing customer portfolio.
• Knowing that achieving this principle depends on ensuring customer satisfaction, it sees having effective and well-educated human resources and constantly updated technological investments as the cornerstone of continuous improvement.
• It provides increased customer satisfaction with risks and opportunities that may affect the delivery and suitability of services.
• Our employees who have adopted the company culture, produce solutions, take ownership of their work, share their knowledge, know and participate in teamwork, and constantly improve themselves, correctly perceive and evaluate our customers' expectations, needs and complaints.
• To ensure environmental sustainability and to continue environmentally sensitive and socially responsible work towards climate change.
• To take care to use environmentally friendly and recycled products within the scope of the activity.
• To achieve its goals and objectives, it uses appropriate methods and the best possible technology and resources with the participation of all employees.

GATA Group provides easy communication channels through which customers can easily convey their expectations, complaints, suggestions, and satisfaction with its customer-oriented approach.

It applies compensation methods by considering the national/international legal requirements, regulations, civil aviation rules, and documented information. It adopts a customer-oriented approach in line with the principles of objectivity, confidentiality, and accountability and use the information we have to provide continuous improvement.

GATA Group Management declares its Occupational Health and Safety Policy to bring its employees, customers, and suppliers together for the same purpose.

Respecting the Rules

It acts in accordance with the national, legal, and other requirements in the field of occupational health and safety and the international rules of the aviation industry.

Never Forgetting People While Growing

While planning its new investments, expanding its fleet, and advancing its technological infrastructure, it prefers equipment and organizations with the lowest risk, taking into account the health and safety of employees, customers, and suppliers. The GATA Group Management believes how important it is for anyone to work in a healthy and safe environment.

Employee Engagement and Communication

It ensures the engagement of each level of the organization in the journey of improving occupational health and safety performance. It carries out activities to improve the occupational health and safety culture by increasing the awareness and knowledge of the employees' on the issue. It establishes an open dialogue with employees and suppliers on occupational health and safety for current and future activities.

Resourcing

It undertakes to provide necessary resources for the implementation, maintenance and development of the established occupational health and safety management system.

Risk Management

It determines the occupational health and safety risks of all its activities. In order to minimize these risks, it develops action plans to prevent work accidents and occupational diseases. Provides surveillance of the working environment. It creates the necessary infrastructure to provide a healthy and safe working environment for employees.

Measures to Take in Case of Outbreaks

Makes medical information and planning for the health management of the personnel. It enables the in-house occupational health service to be activated. It prepares the necessary warning posters. We implement the regulations and directives of the WHO (World Health Organization) and the T.R. Ministry of Health in our work environment. Ensures compliance with the rules of conduct in daily work. Monitors the people entering the company. It warns our employees to follow the social distancing rules. The Occupational Health and Safety Specialist ensures that all this epidemic plan is implemented, its deficiencies are eliminated and the necessary controls are made.

GATA Group believes that for sustainable economic development, companies should improve their knowledge and interest in the society they live in, as well as make voluntary social contributions.

It aims to fulfill corporate social responsibilities in order to reach the desired level of welfare within the country and throughout the world. One of its priority policies is to support the education of the employees' family members as well as cooperating with NGOs that support education.

Cooperating with charity organizations and providing support to institutions in need of social support are among the corporate social responsibility projects implemented.

With the importance given to the safe operation of the activities, GATA Group conducts its training processes in line with national/international legislation and company documents prepared in this context.

When necessary, it applies to expert companies for the training needs and for full compliance with legal and sectoral requirements.